Shipping
Helen Valentina offers shipping worldwide through Australia Post. Shipping rates vary depending on your location.
All orders have a processing time of 1-3 business days, provided the item is in stock.
Please note: All orders with Crystalite products may take up to 2 weeks to receive.
AUSTRALIA:
We offer FREE standard shipping on all Australian orders over $150!
Orders under $150 incur a shipping fee which is is weight dependent, this cost is calculated at the checkout.
The shipping period of standard tracked postage is 3-5 days for all major city locations around Australia, please add 2 extra business days for remote or regional locations.
Express shipping period is 1 business day (Australian capital cities and major metro areas) please allow 1-2 extra business days for remote or regional locations.
REST OF THE WORLD
The cost of shipping is calculated at the checkout depending on your location and weight of your order. This cost EXCLUDES any import taxes and fees, and Helen Valentina cannot be held liable for these costs.
An Express Post option is made available on all orders.
Our shipping provider is Australia Post, and all orders will receive a tracking number.
Please do not hesitate to contact us at anytime in regards to your order at enquiries@helenvalentina.com.au